Terms of Service
Important guidelines and conditions for using our website and dispatch services.
1. Acceptance of Terms
By accessing americaplumbingpros.com or contacting our phone dispatch line, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, you should discontinue using our website and services immediately.
2. Nature of Service and Referral Network
America Plumbing Pros operates as an independent referral, scheduling, and dispatch network that connects homeowners with local, independent plumbing repair contractors. We do not directly perform plumbing contracting work. All on-site diagnostic assessments, estimates, repairs, and installations are performed by independent local third-party plumbing professionals. Service availability is subject to local technician scheduling and coverage areas.
3. On-Site Diagnostics and Estimates
We believe in complete pricing transparency. Following an on-site diagnostic evaluation of your plumbing system, the assigned technician will provide an itemized written project estimate. No repair work will begin until you have reviewed and authorized the proposed scope. A standard diagnostic trip charge may apply depending on local provider policies, regardless of whether you proceed with the suggested repairs.
4. Disclaimer of Warranties
Content provided on this website is for informational and educational purposes. While we strive to maintain accurate information, America Plumbing Pros provides website materials on an "as is" and "as available" basis without warranties of any kind. Any warranties on physical parts or workmanship are provided solely by the independent technician or manufacturer.
5. Limitation of Liability
America Plumbing Pros, its affiliates, and representatives shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website, service scheduling delays, or work performed by independent contractors.
6. Contact Information
If you have questions regarding these Terms of Service, please contact our administrative desk via email at support@americaplumbingpros.com or call (855) 453-2321.